At Bluebonnet Peptides, we strive to ensure accuracy and quality with every order. Due to the nature of our products, all sales are considered final unless specific conditions outlined below are met.

1. Eligibility for Refunds or Replacements

We only accept refund or replacement requests under the following circumstances:

  • You received the wrong item
  • Your order arrived damaged
  • Your order was lost in transit (verified with carrier)

To be eligible:

  • The item must be unused and in its original, sealed condition
  • You must contact us within 7 days of delivery

2. Non-Returnable Items

Due to the sensitive nature of our products, we do not accept returns or refunds for:

  • Opened or used products
  • Orders placed incorrectly by the customer
  • Products that have been mishandled, stored improperly, or altered
  • Any products not in original condition

All sales are final outside of the conditions listed in Section 1.

3. Reporting an Issue

To request a refund or replacement, please contact us at:

support@bluebonnetpeptides.com

Include:

  • Your order number
  • A description of the issue
  • Photos of any damage (if applicable)

We may request additional information to process your claim.

4. Resolution

If your request is approved, we will:

  • Issue a replacement product or
  • Provide a refund to the original payment method

We reserve the right to determine the appropriate resolution on a case-by-case basis.

5. Shipping Costs

  • Original shipping fees are non-refundable
  • Customers are responsible for any return shipping costs (if applicable)

6. Order Cancellations

Orders may not be canceled once they have been processed or shipped.

If you need to make a change, please contact us immediately after placing your order, and we will do our best to assist.

7. Research Use Only Notice

All products sold on this website are intended for research purposes only and are not for human consumption.

Due to the nature of these products, strict handling and storage standards must be maintained, and we cannot accept returns outside of the conditions stated above.

8. Contact

For all refund-related inquiries, please contact:

support@bluebonnetpeptides.com